Last updated: May 2026 · Verity Latent · vatent.com
By accessing vatent.com or engaging Verity Latent's services, you agree to these Terms of Service. Please read them carefully before proceeding.
Verity Latent ("Company," "we," "us," or "our") provides virtual agent-powered lead reactivation and appointment setting services to local businesses. We operate at vatent.com and communicate with clients and their leads via email and SMS.
Our services include:
All services are provided on a flat monthly subscription basis. Pricing is as listed on our website and confirmed in your service agreement.
By engaging our services, you confirm and agree that:
Services are billed monthly in advance via Stripe. Payment is due before campaign setup begins. All fees are non-refundable once a campaign has been activated. You may cancel at any time with 30 days written notice — cancellation takes effect at the end of the current billing period.
All campaign materials, sequences, workflows, and systems created by Verity Latent remain the intellectual property of Verity Latent. Client lead data remains the property of the client at all times.
Both parties agree to keep confidential all proprietary information shared in the course of the business relationship. We will never sell, share, or use your lead data for any purpose other than running your campaigns.
We make no guarantees of specific results. Reactivation rates vary depending on lead list age, industry, contact quality, and market conditions. All statistics referenced on our website represent typical ranges and are not guaranteed outcomes.
Verity Latent's total liability to any client shall not exceed the total fees paid in the preceding 30 days. We are not liable for indirect, incidental, or consequential damages arising from use of our services.
Either party may terminate the service agreement with 30 days written notice. We reserve the right to terminate immediately if a client violates these terms, particularly regarding the legality of lead lists provided.
These Terms are governed by the laws of the State of Florida, United States. Any disputes shall be resolved in the courts of Florida.
We may update these Terms from time to time. Continued use of our services after changes are posted constitutes acceptance of the revised Terms. We will notify active clients of material changes via email.
Questions about these Terms? Contact us at hello@veritylatent.com
Verity Latent is committed to protecting your privacy. This policy explains what data we collect, how we use it, and your rights.
We do not sell your data. We do not use your lead lists for any purpose other than running your campaigns.
We use the following third-party tools to operate our services:
Each of these providers has their own privacy policy governing their data handling.
We retain client data for as long as the service relationship is active, plus 12 months following termination for record-keeping purposes. Lead list data provided by clients is deleted upon request or within 90 days of campaign completion.
To exercise any of these rights, email us at hello@veritylatent.com
Our website uses essential cookies for functionality and analytics cookies to understand how visitors use our site. By continuing to use our site you consent to our use of cookies. You can disable cookies in your browser settings at any time.
We take reasonable technical and organisational measures to protect your data from unauthorised access, loss, or disclosure. All payment data is handled by Stripe and never stored on our servers.
For any privacy-related questions or requests: hello@veritylatent.com
Last updated: May 2026
This policy covers how Verity Latent sends SMS and email communications on behalf of our clients as part of our lead reactivation service.
Verity Latent sends SMS and email messages on behalf of our business clients to contacts in their existing lead databases. These contacts previously expressed interest in the client's products or services.
Our clients confirm when engaging our services that:
Verity Latent relies on client confirmation of consent. It is the client's responsibility to ensure their lead lists are legally compliant.
Every SMS message we send includes opt-out instructions. Recipients can reply:
Opt-out requests are processed immediately and automatically. Opted-out contacts are never contacted again via SMS.
For email communications, every message includes an unsubscribe link in compliance with CAN-SPAM requirements.
Our standard reactivation campaigns consist of up to 7 messages spread over a 14-day period. Message frequency is controlled to avoid excessive contact. Recipients will not receive more than one message per day from any single campaign.
All messages sent on behalf of our clients:
Phone numbers and email addresses provided in client lead lists are used solely for the purpose of running that client's reactivation campaign. This data is never used for Verity Latent's own marketing purposes and is never shared or sold to third parties.
Verity Latent operates in compliance with:
If you have received a message you believe was sent in error or wish to be removed from all communications, contact us immediately at hello@veritylatent.com and we will action your request within 24 hours.
Last updated: May 2026 · hello@veritylatent.com